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Terms & Conditions


This Site is owned and operated by abeautifulworld (A Beautiful World Ltd).These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the Services and terms and conditions relating to the sale and purchase of Products on the Site. Please read these terms and conditions carefully. Your use of the Site and Services and the purchase of any Products on this Site will be subject to these terms and conditions.

Important liability statement

The information available on or through this Site, and the Services supplied via or in connection with this Site, (including the editorial material provided by abeautifulworld’s experts), is intended as information only and does not constitute advice or medical advice. Products are for cosmetic purposes only and have not been approved by any medical or pharmaceutical licensing body. It is your responsibility to determine that the Products are suitable for you and it is not our responsibility to do so. We try to make sure that all information contained on the Site (and provided by us to you as part of any Services or Products) is correct, but the information is of a general nature and not intended to comprise of all the information relating to the subject matters referred to by the Site and therefore, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this Site.   Subject to statutory limits and exclusions for death or personal injury caused by our negligence, or for fraud, our liability to you in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product.

Terms & Conditions  

1. Definitions

In these terms and conditions, the following definitions apply: "Submission" means any written comments including a Review that you supply to us or post directly to the Site relating to the Products together with any photographs. “A Beautiful World” means A Beautiful World Limited, whose registered office is at Barnell Cottage, Branscombe. Devon EX12 3DB, United Kingdom, and whose company number in the register maintained by the Companies House is 8017030 and registered VAT number is 151 1177 46 and 'we', 'us', 'our' shall mean A Beautiful World; "Materials" defined in clause 2.2; "Products" means any products offered for sale on the Site; “Services” means any information and services ordered and/or provided by abeautifulworld through or via the Site including, without limitation. For the avoidance of doubt, any electronic information supplied to you by A Beautiful World will constitute part of the "Service" not a Product and cancellation rights will apply accordingly; and “Site” means the web site at the URL www.abeautifulworld.co.uk or WAP site or replacement site(s) from time to time.

2. Use of this Site generally

2.1 You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose including for selling any goods or services.

2.2 The intellectual property rights in all materials on the Site and supplied as part of the Products or Services ("Materials") are owned by A Beautiful World or its third party licensors. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies or the Materials.

2.3 Should you make a Submission to us, you agree to grant us an exclusive, irrevocable, perpetual licence to use it worldwide on the Site (and make it available to other users) and in our marketing materials and for any other business purposes, and to edit your Submissions in the event that A Beautiful World deems it necessary or desirable to do so for whatever reason.

2.4 You acknowledge that making a Submission does not guarantee that such Submission, or any part thereof, shall appear on the Website, but agree that A Beautiful World may, at its sole discretion, choose to display any Submission or any part of a Submission that you make on the Website.

2.5 You warrant and represent that you own or are licensed to use any and all the intellectual property rights in any Submissions that you make to the Website.

2.6 You acknowledge that you will not be able to edit or delete any Submission after submission.

2.7 Any user who feels that any Submission made by other users is objectionable is encouraged to contact us at customerservice@abeautifulworld.co.uk. We will review the relevant Submission as soon as is practicable and will take such action as it deems necessary, if any.

2.8 You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of A Beautiful World or any third party.

2.9 A Beautiful World accepts no obligation to monitor the use of the Site. However, A Beautiful World reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials; to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. A Beautiful World will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.

2.10 A Beautiful World may change the format and content of the Site from time to time. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site.

3. Your personal information

3.1 Use of your personal information is governed by A Beautiful World’s Privacy Policy, which forms part of these terms and conditions. In the event that A Beautiful World undergoes reorganisation or is sold to a third party, you agree that any personal information A Beautiful World holds about you may be transferred to that reorganised entity or third party and used in accordance with the Privacy Policy.

4. Liability

4.1 You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, A Beautiful World does not enter into conditions, warranties or other terms in relation to the Site or the Services or any guaranteed or predicted result from using the Site, Services or Products.

4.2 The Site includes links to external sites and co-branded pages. A Beautiful World has included links to these sites and co-branded pages to provide you with access to information   and services that you may find useful or interesting. A Beautiful World does not endorse the content of external sites and is not responsible for the content of these sites and pages or for anything provided by them.

4.3 Subject to the important liability statement, A Beautiful World is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

4.4 The Site or documents sent with a Product, or the packaging or labelling of a Product may contain instructions for use, warnings, contra-indications and other notices. You must read and follow these notices carefully and ensure others who use the Products do so. Subject to the important liability statement, we will not be legally responsible to you if any of these are not observed.

5. Password

5.1 As part of the Services offered via this Site, you may be issued with an individual password which can be used to access certain areas of the Site and provide fast checkout. You will use the password only for such access and not for any other purpose. You must keep your password confidential at all times, and must not disclose the password or permit anyone else to use your password. Any breach of any of these terms by anyone to whom you disclose the password will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms and conditions.

5.2 In the event of any failure or error in the operation of a password, you shall cease using the password, exit the Site immediately, and notify A Beautiful World of such failure or error.

5.3 A Beautiful World reserves the right to change your password and user name at any time in its sole discretion and you agree to notify A Beautiful World promptly of any changes to your registration details.

6. Suspension and termination of Service

6.1 A Beautiful World may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or pages linked to it will not necessarily be uninterrupted or error free.

6.2 A Beautiful World may terminate the Service and cease to send you Products immediately in the event you breach any of these terms and conditions or if you are late in or do not pay any sums due to A Beautiful World.

7. Eligibility to purchase Products

7.1 abeautifulworld does not sell Products to children under the age of 18 on this Site although it   may sell Products suitable for children to adults. If you are under 18, you may use the non-transactional parts of the Site but you may not purchase Products from the Site. By ordering Products you represent that you are 18 years of age or older.

7.2 In order to purchase Products, you must submit a valid Visa, Visa Electron, Mastercard, Delta or Switch credit or debit card.  You warrant that the payment card login you submit is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer or payment provider. A Beautiful World is not responsible in the event that your payment card provider refuses to authorise payments.

8. Contract Formation

8.1 After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your Order has been accepted.   Your Order constitutes an offer to abeautifulworld to buy a Product via the Site. No contract will exist in relation to the Products until we have confirmed to you by email that the Product has been dispatched (the Dispatch Confirmation email). Acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you when you are able to access the Dispatch Confirmation email.

8.2 Each Contract relates only to those Products whose dispatch the Partner has confirmed in the Dispatch Confirmation. The Partner shall not be obliged to supply any other Products which may have been part of your Order until the dispatch of such Products has been confirmed by way of a Dispatch Confirmation. This will be without prejudice to your right to cancel as outlined in these terms and conditions   and to your statutory rights as a consumer. abeautifulworld reserves the right to refuse orders for Products.

9. Pricing, availability and dispatch information of Products

9.1 Information displayed on the Site as to pricing and availability is subject to change by abeautifulworld. Payment for the Products will be made via the Site in accordance with the procedure explained on the Site. Please note only one discount code may be applied on each order.

9.2 While we aim to be accurate, any availability information or dispatch estimates on the Site in   relation to Products are approximate. As we process your order, we will inform you by e-mail, if any Products you order turn out to be unavailable. Please allow up to 10 business days for delivery.

9.3 In spite of our best efforts, it is possible that a Product may be mispriced on the Site. We do, however, confirm prices as part of our dispatch procedures. Where a Product's actual price is lower than that stated on the Site, we will charge the lower amount and send you the Product. If, however, the actual price is higher than that stated on the Site, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation. We retain the right to not fulfil the order. Prices are inclusive of VAT.



We have worldwide shipping options (some exclusions are applicable, please email info@abeautifulworld.co.uk for more info). Standard Shipping is via Royal Mail Tracked 48. Please email customerservices@abeautifulworld.co.uk if you would like a next day or Saturday delivery.

We have worldwide shipping options; 

  • Orders under £30 - UK Standard Delivery (recorded First call 3-5 working days) £3.95 
  • Orders under £30 - UK Express Delivery (1-2 business days) £4.95
  • Orders over £30 - UK Standard Delivery (recorded First call 3-5 working days) FREE 
  • Orders over £30 - UK Express Delivery  (1-2 business days) £2.95
  • Europe Tracked - £9.99 (or free with 200 Beautiful Reward Points)
  • North America - £15.00 on orders over £50
  • Worldwide - please contact customerservices@abeautifulworld.co.uk

You will have the opportunity to select your preferred delivery method as you proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction. Please not local customs charges may be requirement for payment by the customer on orders outside the UK. abeautifulworld.co.uk do not take responsibility for local customs charges.

If you require same day delivery please contact us a customerservices@abeautifulworld.co.uk

Christmas Shipping

With the countdown to Christmas on, we’ve made some changes to our shipping information.

Extended returns window
To be updated for Christmas 2018

Final order dates
To get your delivery before Christmas, please note our final order dates:

Monday 18th December – Standard UK delivery with Royal Mail, 3-5 working days 
Wednesday 20th December – Delivery within 2 working days with Royal Mail Tracked 24
Thursday 21st December by 11am -  Next Day Delivery (Mainland UK only) with Royal Mail Tracked 24
Fri 15th December – International Delivery

Christmas is an extremely busy period for all national and international couriers. As a result, we cannot not be held responsible if your order is not delivered on time.

10. Cancellation rights for dispatched Products

10.1       If you are contracting as a consumer, you may be able to cancel a Contract at any time within seven working days, beginning on the day after you received the relevant Product. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in paragraph 14 below).

10.2 To cancel a Contract, you must immediately notify us by email at customerservice@abeautifulworld.co.uk and return the Product(s)covered by the cancelled order to us as soon as possible, in the same condition in which you received them, to:   A Beautiful World Ltd, 72 Esmond Road, London. W4 1JF

10.3 If you do not return the Products within 10 days of your cancellation, you will be deemed to have accepted the Products, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the Site.

10.4 You will not have any right to cancel a Contract for the supply of any Products which by reason of their nature cannot be returned, for example, without limitation, any cosmetics which have been unpackaged and treated in any way that renders it no longer marketable to other customers. To be clear we are not liable to refund products if an allergic reaction has occurred. If you have sensitive skin please contact us ahead of purchase so we can help advise on the correct product for you.

10.5 The provisions of this paragraph do not affect your statutory rights.

10.6 When returning Products on which you have received any promotional or other discount the refund will only cover the price you paid.

11 Warranties

11.1 A Beautiful World warrants that the Services will be supplied with reasonable skill and care. 

12 Statutory rights and refunds


12.2 Products returned by you because of a defect will be refunded in full, including a refund of any standard delivery charges for sending the item to you and the cost incurred by you in returning the item to the Partner.

12.3 Products returned by you within the “seven-day cooling-off period” (referred to in paragraph 11.1 above) will be refunded in full, including the cost of sending the item to you. A Beautiful World will not be responsible for the cost of returning the item.

12.4 It can take up to 10 days for us to receive your return, depending on which postal service you use. Refunds are usually processed on the day of receipt. Please allow a further week for the amount to show in your account.

12.5 abeautifulworld.co.uk does not except Refunds or Returns of products that have been opened and used, unless the product is deemed by abeautifulworld.co.uk to be faulty. For a full Refund products much be in a re sellable condition.

12.6 Refunds in relation to Products may only be credited to the credit or debit card account originally used to make the purchase. If we are unable to put the refund through on this card or account for any reason, we will try to contact you to discuss alternative arrangements.


13 General

13.1 A Beautiful World may change these terms and conditions from time to time and will endeavour to notify you of any major changes by email or at the very least by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter. If any provision of these terms and conditions is found to be unenforceable, this shall not affect the validity of any other provision. A Beautiful World may delay enforcing its rights under these terms and conditions without losing them. You agree that A Beautiful World may sub-contract the performance of any of its obligations or may assign these terms and conditions or any of its rights or obligations without giving you notice. Free shipping over £50 is for Uk addresses only. Free shipping discount codes are for UK addresses only.

13.2 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

13.3 If you have any enquiries or complaints (about the Service or someone else’s use of the Site)   then please address them to A Beautiful World Ltd, Customer Service, ILG, Unit 2D, Gatwick Gate,Charlwood Road, Lowfield Heath, Crawley, West Sussex. RH11 0TG or email: customerservice@abeautifulworld.co.uk

14.1 Beautiful Rewards and Discount Codes. Only one Beautiful Reward code or discount code may be used at per transaction. Codes and Beautiful Rewards cannot be used in conjunction with each other. Only one code may be used per transaction. Codes are valid for one use per customer only.

Competition Terms & Conditions

No purchase or payment of any kind is necessary to enter or win. A purchase of payment of any kind will not improve your chances of winning. This Contest 'Win one of ten lumiere d'Opale' starts at 6am Greenwich Mean Time ("GMT") on Monday 2nd December, and ends at 11pm GMT on 14th Dec (the 'Promotion Period'). By submitting an entry, each entrant agrees to these official rules. By submitting an entry, each entrant agrees to the terms of the Official Rules and warrants that his/her entry complies with all requirements set out in the Official Rules.

1. Sponsor

This Contest is sponsored by A Beautiful World Ltd.

2. Eligibility

The Contest is open solely to legal residents of the United Kingdom, who are eighteen (18) years or older and the age of majority in his/her state of residence at the time of entry. Employees of Sponsor, its subsidiaries and affiliates as well as their immediate families and the agencies associated with this promotion are ineligible to enter the Contest or win any prize.

3. How to Enter

Visitwww.abeautifulworld.co.uk/competitionto enter BY PARTICIPATING, YOU AGREE TO ABIDE BY AND BE BOUND BY THESE OFFICIAL RULES AND ALL DECISIONS OF SPONSOR, WHICH ARE FINAL AND BINDING IN ALL RESPECTS AND NOT SUBJECT TO APPEAL. ALL ENTRIES MUST BE RECEIVED BY 11:00pm GMT on 14th Dec. Sponsor reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry, which is not in accordance with these conditions of entry. Entries submitted to the Web Site will be deemed to have been submitted by the authorised account holder of the e-mail address submitted at the time of entry. “Authorised Account Holder” is defined as the natural person who is assigned to an e-mail address by an internet service provider. Any mechanical reproductions or automated Entries are prohibited, and any use of such automated devices will cause disqualification.

4. Competition Procedure and Conditions and License

In order to participate in the Contest, participants need to enter the competition correctly and submit a valid email address. To submit your Entry, please follow the instructions above. License Rights. By participating, entrant grants Sponsor and its agents an unlimited, irrevocable, perpetual, world-wide, royalty-free, and exclusive license to Sponsor, to use, reproduce, adapt, edit and modify and/or publish, distribute, publicly perform and publicly display and create content (along with name credit) in connection with the Contest and promotion of the Contest, in any media now or hereafter known, including, but not limited to: display at a potential exhibition of winners; publication online highlighting entries and winners of the Contest. Entrants consent to the Sponsor doing or omitting to do any act that would otherwise infringe the entrant’s “moral rights” in their entries. Sponsor shall not be required to pay any additional consideration or seek any additional approval in connection with such use. Buy agreeing to these terms and conditions I also agree that if I sign up to the abeautifulworld newsletter I am happy to also sign up to the Feather & Stitch newsletter too.

5. Judging Criteria

A Winner (one) will be selected at random within one month of the end of the Promotion period. Decisions are final and binding.

6. Winner Selection and Notification

There will be one (1) winner selected based on the above Judging Criteria. The potential winner will be notified by e-mail using the information provided on his/her entry, in the first week of November between 9am and 5pm. In the event: (a) a potential winner(s) cannot be reached for whatever reason after a reasonable effort has been exerted based on the information provided stated in the Entry, (b) potential winner cannot comply or does not comply with the Official Rules, (c) potential winner is found to be ineligible to enter the Contest or receive the prize, (d) potential winner fails to fulfil the Declaration-related obligations, the potential winner shall be disqualified from the Contest and an alternate potential winner may be selected, at Sponsor’s sole discretion, from among the other eligible entries received. Winner selection is under the supervision of Sponsor, whose decisions are final and binding in all respects. By opting in the receive the abeautifulworld newsletter, you are also opting in to receive the Opale Monaco one.

7. Prize

The winner will be given a prize of one bottle of lumere d'Opale. There is one (1) prize for one of ten (10) winners. The prize will be sent to the postal address the winner will provide via email. All taxes on the prize are the winner’s sole responsibility. No transfer, refund, substitution or replacement of prize permitted, except that Sponsor reserves the right, in its sole discretion, to substitute a prize of equal or greater value. Prizes are not redeemable in cash. NON COMPLIANCE OR RETURN OF PRIZE NOTIFICATION AS UNDELIVERABLE, WHETHER BY REGULAR MAIL OR BY EMAIL, MAY RESULT IN DISQUALIFICATION AND SELECTION OF AN ALTERNATE POTENTIAL WINNER. 

8. Publicity Release, Use of Personal Information

Except where prohibited or restricted by law, winner’s acceptance of prize constitutes the winner’s agreement and consent for Sponsor to use and/or publish winner’s full name, photographs or other likenesses, Entry, pictures, voice, biographical information (in whole and in part), and/or statements made by the winner regarding the Contest or Sponsor, worldwide and in perpetuity for any and all purposes, including, but not limited to, advertising, trade and/or promotion on behalf of Sponsor, in any and all forms of media, now known or hereafter devised, including, but not limited to, print, radio, electronic, cable, or World Wide Web, without further limitation, restriction, compensation, notice, review, or approval. By entering the Contest, entrants will be sharing their personal information with Sponsor. Personal information collected by Sponsor will be used solely for administration of the Contest and awarding the prizes, unless entrant gives its consent to receive promotional materials from Sponsor (please review section 12 below). Please refer to our privacy policy above for important information regarding the collection, use and disclosure of personal information by Sponsor.

9. No Tampering; Right to Cancel, Modify

Sponsor is not responsible for any incorrect or inaccurate information, either caused by any of the equipment or programming associated with or utilised in the Contest, or by any technical error that may occur in the course of the administration of this Contest. Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

10. Release of Liability; Disclaimer of Warranty; Forum Selection Clause

By participating in the Contest, entrants and winner(s) agree to release and hold harmless Sponsor and their parent companies, subsidiaries, affiliates, partners, representatives, agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury and/or death which may occur in connection with preparation for, or participation in, the Contest, or possession, acceptance and/or use or misuse of the prize or participation in any Contest-related activity and for any claims or causes of action based on publicity rights, defamation or invasion of privacy and merchandise delivery. Sponsor and their parent companies, subsidiaries, affiliates, partners, representatives, agents, successors, assigns, employees, officers and directors assume no responsibility for any injury or damage to entrants or to any other person’s computer, regardless of how caused, relating to or resulting from entering or downloading materials or software in connection with this Contest. Entrants and winners acknowledge that Sponsor have neither made nor are in any manner responsible or liable for any warranty, representations or guarantees, express or implied, in fact or in law, relative to any prize, including, but not limited to, express warranties provided by the manufacturer of the goods and their affiliates. Except as prohibited, any disputes concerning the construction, validity, interpretation and enforceability of these Official Rules without giving effect to any choice of law or conflict of law rules. THIS CONTEST IS VOID WHERE PROHIBITED.

11. List of Winners

The winner will be announced between within 30 days of the close of the promotion. For the name (first name, last initial) of the Prize Winners please email the Sponsor at info@abeauitfulworld.co.uk with subject line “Contest Winners.”

12. Data Privacy Notice to Entrants

Entrants have the right to access, review, rectify or cancel any personal data held by Sponsor in connection with this Contest at the address listed above. In order to learn more about Sponsor’s privacy practices, please review our privacy policy above. The personal data you provide to us are gathered in a database controlled and processed by a beautiful world ltd. While entering the Contest you may be asked to consent to receive promotional, informational, and/or reminder e-mails from Sponsor. Consenting to receive promotional, informational and/or reminder e-mails is optional and does not have to be agreed upon in order to be eligible to participate in this Contest. These are the terms and conditions (the “Terms and Conditions”) that govern the relationship between you, the entrant (“you”, “your(s)”) and A Beautiful World Limited (the “Promoter”, “we”, “our”, “us”).

13. General

13.1 By participating in the Promotion, you agree to be bound by these Terms and Conditions and by our decisions, which are final in all matters relating to these Terms and Conditions, the Promotion, the draw and/or the results and no correspondence or discussion shall be entered into.

13.2 To the extent permitted by law we accept no responsibility for lost, late, misdirected, undeliverable or incomplete entries, whether due to system errors or failures, faulty transmissions or other telecommunications malfunctions, entries not received resulting from any hardware or software failures of any kind, lost or unavailable network connections, failed, incomplete or garbled computer or telephone transmissions, typographical or system errors and failures, faulty transmissions, technical malfunctions, or otherwise.

13.3 Personal information collected from entrants will be used by us solely in connection with the Promotion and will not be disclosed to any third party except for the purpose of operating the Promotion and fulfilling the prize where applicable. iv. These Terms and Conditions shall be governed by and construed in accordance with English law and any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the English Courts.